Privacy Policy

1. Information We Collect

We may collect the following information when you use ThreadLineTalk:

• Name and mobile number for account registration.
• Email address (if provided).
• Date of birth, gender, birthplace, and other horoscope-related information voluntarily shared by you.
• Wallet recharge history and payment transactions.
• Chat, voice call, and video consultation history.
• Ratings, reviews, and feedback submitted after consultations.
• IP address, browser information, device information, cookies, and usage analytics.
• Astrologer application details including experience, skills, certificates, languages, and profile information.

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Provide astrology consultation services.
• Process wallet recharges and payments.
• Verify astrologer profiles.
• Improve website performance and user experience.
• Provide customer support.
• Detect fraud, abuse, or unauthorized activities.
• Comply with applicable legal obligations.

3. Information Sharing

ThreadLineTalk does not sell or rent your personal information to third parties.

Your information may only be shared with:

• Payment gateway partners for processing transactions.
• Government authorities when legally required.
• Trusted service providers who help operate our platform.

4. Confidential Consultations

All consultations conducted through ThreadLineTalk are treated as confidential. Your registered mobile number, email address, and payment information are never shared with astrologers. Likewise, astrologers' private contact details are not shared with users.

5. Cookies & Analytics

We use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and enhance security. You may disable cookies through your browser settings; however, some features of the platform may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can guarantee absolute security.

7. Data Retention

We retain your account information, consultation history, wallet transactions, and payment records only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account (subject to legal requirements).
• Contact us regarding any privacy-related concerns.

9. Children's Privacy

ThreadLineTalk services are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any modifications will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Website: https://threadlinetalk.in
Email: support@threadlinetalk.in